We, KIKLABB PROJECT MANAGEMENT & FACILITY MANAGEMENT
SERVICES L.L.C., are committed to protecting and respecting your privacy.
We ask that you read this website privacy policy carefully
as it contains important information on who we are, how and why we collect,
store, use and share personal information, your rights in relation to your
personal information and on how to contact us in the event you have a
complaint.
By visiting our website (www.kiklabb.com), or submitting any
information to us, you accept and consent to the practices described in this
policy.
1. What
information do we collect?
The following tables set out what personal information we
may process, why we process that personal information and the legal basis for
such processing:
What personal data might be supplied to us? |
Why we process that personal data? |
The legal basis for processing that personal
data? |
Client Data: Information about you which
relates to your membership with us. This information may include your name,
your address, your email address and your telephone and/or mobile number, and
such other information as we determine is needed to verify the identity of
our clients. |
We will process this data to verify your
identity, maintain your membership with us, to provide our services, to
communicate with you and to back up our database. The reason we process this data is to
ensure the proper administration of our clients’ memberships and our business
and, where you have entered into a contract with us, for the purposes of
fulfilling our contract with you. |
· Our
legitimate business interests. · Fulfilment
of our contract with you. · Complying
with our legal or regulatory obligations. · Default
consent by virtue of visiting our website or submitting information. |
Registration Data: Information you provide
when you register to use our website, enter a competition, promotion or
survey, or when you report a problem with our site. The information you give
us may include your name, address, email address and phone number. |
We will process this data so we can deal with
your registration, or other communications or applications, or to address your
query or concern. The reason we process this data is to ensure the proper
administration of your registration and our business. |
· Our
legitimate business interests. · Default
consent by virtue of visiting our website or submitting information |
Communication Data: If you communicate with
us (through our website contact form, via email, phone, post or any other
means of communication by which you choose to contact us), we will process
the information contained in your communication. This information may include
your name and contact information, the content of your communication and any
metadata our website generates where you communicate with us using the
contact form available on our website. |
We will process that information so we can
correspond with you and keep records of such correspondence. |
· Our
legitimate business interests. · Default
consent by virtue of visiting our website or submitting information. |
Recruitment Data: Where you register your
interest in a current or potential job or role with us, or otherwise provide
us with information in relation to a job or role (either directly, indirectly
or through an agent who you have instructed for this purpose) we will process
your data so that we can access your suitability for the job or role with us.
The data we will retain will include your name, your contact details and your
curriculum vitae (CV). |
We will process this information so that we
can access your suitability for any current or potential job or roles with us
and so that we can contact you about any such opportunities. The reason we are processing this data is
to ensure the proper administration of our business. You have also consented
to us using your data for these purposes where you have applied for a vacancy
or role with us. |
· Our
legitimate business interests. · Default
consent by virtue of visiting our website or submitting information. |
Notification Data: Where you have purchased
services from us, or where you subscribe to receive our email notifications
and/or newsletters, we will process your data so that we can send such email
notifications and/or newsletters to you. |
We will only process such personal
information where you have purchased services from us, or you have consented
to us doing so. |
· Our
legitimate business interests. · Default
consent by virtue of visiting our website or submitting information. |
Regulatory Data: We may process your data if
we need to do so to comply with our legal and/or regulatory obligations,
and/or so that we can protect the vital interests of you or another natural
person. |
The reason we will process such data is to
protect the vital interests of you or another natural person, or to comply with
our legal and/or regulatory obligations. |
· Our
legitimate business interests. · Complying
with our legal or regulatory obligations. |
1.2 Information
we collect from other sources.
What personal data might we collect from
other sources? |
Why we process such personal data? |
The legal basis for processing this personal
data? |
Transaction Data: When a client instructs us
to provide goods / services, the client will need to provide certain
information to us so that we can supply those goods / services. The personal
information which may be communicated to us in the course of supplying
services to our clients may include a data subject’s name, contact details,
payment card details and other personal information relevant to a
transaction. |
We will process that data to perform our
contract with you and/or our client and to fulfil the transaction. We also need to comply with our regulatory
obligations when administering our business. . |
· Our
legitimate business interests. · Fulfilment
of our contract with you. |
Technical Data: Technical information
relating to your use of our websites, including (1) the Internet protocol
(IP) address used to connect your computer to the Internet, your login
information, browser type and version, time zone setting, browser plug-in
types and versions, operating system and platform. We may obtain this data
through our analytics tracking system; and (2) information about your visit
to our website(s), including the full Uniform Resource Locators (URL),
clickstream to, through and from our website(s) (including date and time),
products and services you viewed or searched for, page response times,
download errors, length of visits to certain pages, page interaction
information (such as scrolling, clicks, and mouse-overs), methods used to
browse away from the page. |
We process this data so we can monitor and
analyse how our websites are used so we can improve our websites and our
services. This helps us to administer our business and improve the services
we offer. |
· Our
legitimate business interests. · Default
consent by virtue of visiting our website or submitting information. |
Third Party Data: This is information we
receive about you if you use any of the websites we operate or the services
we provide. We are working closely with third parties (including, for
example, consultants, business partners, other solicitors and professionals,
sub-contractors in technical, payment and delivery services, advertising
networks, analytics providers, search information providers, credit reference
agencies). We may receive personal
data about you from these organisations. Those organisations will have their
own privacy policies detailing how they process personal data. |
We process this data so that we can properly
administer our business. |
· Our
legitimate interests. |
2. Cookies
Our website
uses cookies to distinguish you from other users of our website. This helps us
to provide you with a good experience when you browse our website and also
allows us to improve our site. For detailed information on the cookies we use
and the purposes for which we use them, please refer to our cookie policy.
3. When
will we disclose your personal data to others?
3.1 We may
need to share your personal information with certain selected third parties
including:
(a) consultants who are engaged by us
to deliver services directly to our clients. We engage these people, and they
need to process personal data, on our behalf, in order to perform any contract that
we have with you and also to ensure the proper administration of our business;
(b) our business partners, suppliers
and subcontractors for the purpose of performing any contract we have with you
or them; and
(c) analytics and search engine
providers that assist us in the improvement and optimisation of our website.
3.2 We
will also disclose your personal information to third parties in the following
circumstances:
(a) If we sell or buy any business or
assets, in which case we may need to disclose certain personal data to the
prospective seller or buyer of such business or assets;
(b) If all or most of our assets are
acquired by a third party, in which case personal data held by us about our
clients will be one of the transferred assets; and
(c) If we are under a duty to disclose
or share your personal data in order to comply with any legal obligation, or in
order to enforce any legal agreement we have with you; or to protect our rights
or property, or the safety of us, our clients, or others. This includes
exchanging information with other companies and organisations for the purposes
of fraud protection and credit risk reduction.
4. Where
do we store your personal data?
Whilst our
headquarters are in the United Arab Emirates, your information may be
transferred out of this jurisdiction or region. In circumstances where it is
necessary for us to transfer your personal outside of this jurisdiction or
region, we will take steps to protect your information in line with locally
applicable data protection requirements.
Unfortunately,
the transmission of information via the internet is not always secure. Although
we will do our best to protect your personal data, and we will maintain
appropriate technical and organisation measures to protect your personal data,
we cannot guarantee the security of your data transmitted to our website; any
transmission is at your own risk. Once we have received your information, we
will use strict procedures and security features to try to prevent unauthorised
access.
5. Storage
and deletion of personal data
5.1
Any personal data that we
process will be deleted from our systems once it is no longer needed.;
5.2
We will determine the period
for which we need to retain your data, acting reasonably, and taking into
consideration a number of factors such as your relationship with us, your
engagement with us, and the fulfilment of contracts we have with you; and
5.3
We may be obliged to retain
your personal data for an extended period of time, under circumstances that
include (but are not limited to) compliance with legal and regulatory obligations,
(potential) disputes, guidelines issued by relevant data protection authorities
and protecting the vital interests of another natural person.
6. Data
security
We have put
in place appropriate security measures to prevent your personal data from being
accidentally lost, used or accessed in an unauthorised way, altered or
disclosed. In addition, we limit access to your personal data to those
employees, agents, contractors and other third parties who have a business need
to know. They will only process your personal data on our instructions, and
they are subject to a duty of confidentiality.
We have put
in place procedures to deal with any suspected personal data breach and will notify
you and any applicable regulator of a breach where we are legally required to
do so.
7. Your
rights
7.1 Under
data protection laws you have the following fundamental rights:
(a) The right to access the personal
data we hold about you;
(b) The right to have your personal
data corrected if there are errors or inaccuracies in it, or your personal data
is incomplete;
(c) The right to restrict the
processing we carry out in relation to your personal data;
(d) The right to object to the
processing we carry out in relation to your personal data;
(e) The right to have the personal data
we hold about you provided to you in a useable format;
(f) The right to complain to a
supervisory authority about how and/or why we are processing your personal
data; and
(g) The right to tell us you no longer
consent to us processing your personal data. In practice you will usually agree
in advance to us using your personal data for marketing purposes and if you no
longer wish us to use your personal data for marketing purposes, you can opt
out of receiving such marketing messages at any time. You can do this either by
unsubscribing from the marketing messages we send you, or notifying us in
writing at help@kiklabb.com.
7.2 You can request us to provide you with
access to and/or to correct details of any personal data we hold about you. You
do not have to pay us a fee to access or correct your personal data unless we
believe such a request is unfounded, repetitive or excessive. In this case we may charge you a reasonable
fee to access or correct your personal data or we may decide not to comply with
your request. We will notify you if this
is the case. We will require you to provide appropriate evidence of your
identity before we respond to such requests. Typically, this identification
evidence will be a photocopy of your passport or photo driving licence, which a
lawyer or bank has certified as being a true copy of the original and a copy of
a recent utility bill detailing your current address. Please contact us at help@kiklabb.com
for such requests.
7.3 Our website may, from time to time,
contain links to and from the websites of our partner networks, advertisers and
affiliates. If you follow a link to any
of these websites, these websites have their own privacy policies and that we
do not accept any responsibility or liability for these policies. Please check these policies before you submit
any personal data to these websites.
8. Changes
to our privacy policy
Any changes
we make to our privacy policy in the future will be posted on this page. Please
check back frequently to see any updates or changes to our privacy policy.
9. Information
about us
This privacy policy
relates to KIKLABB PROJECT MANAGEMENT & FACILITY MANAGEMENT SERVICES L.L.C.,
a limited liability company registered in Dubai, United Arab Emirates with
professional license number 832222. Our registered office is at Queen Elizabeth
2,
Quarterdeck, Mina Rashid,
P.O. Box 6769, Dubai, United Arab Emirates and we operate the website www.kiklabb.com.
You can
contact us by email at help@kiklabb.com.