We, KIKLABB PROJECT MANAGEMENT & FACILITY MANAGEMENT SERVICES L.L.C., are committed to protecting and respecting your privacy.
We ask that you read this website privacy policy carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us in the event you have a complaint.
By visiting our website (www.kiklabb.com), or submitting any information to us, you accept and consent to the practices described in this policy.
1. What information do we collect?
The following tables set out what personal information we may process, why we process that personal information and the legal basis for such processing:
| What personal data might be supplied to us? | Why we process that personal data? | The legal basis for processing that personal data? |
| Client Data: Information about you which relates to your membership with us. This information may include your name, your address, your email address and your telephone and/or mobile number, and such other information as we determine is needed to verify the identity of our clients. | We will process this data to verify your identity, maintain your membership with us, to provide our services, to communicate with you and to back up our database. The reason we process this data is to ensure the proper administration of our clients’ memberships and our business and, where you have entered into a contract with us, for the purposes of fulfilling our contract with you. | · Our legitimate business interests.
· Fulfilment of our contract with you. · Complying with our legal or regulatory obligations. · Default consent by virtue of visiting our website or submitting information. |
| Registration Data: Information you provide when you register to use our website, enter a competition, promotion or survey, or when you report a problem with our site. The information you give us may include your name, address, email address and phone number. | We will process this data so we can deal with your registration, or other communications or applications, or to address your query or concern. The reason we process this data is to ensure the proper administration of your registration and our business. | · Our legitimate business interests.
· Default consent by virtue of visiting our website or submitting information |
| Communication Data: If you communicate with us (through our website contact form, via email, phone, post or any other means of communication by which you choose to contact us), we will process the information contained in your communication. This information may include your name and contact information, the content of your communication and any metadata our website generates where you communicate with us using the contact form available on our website. | We will process that information so we can correspond with you and keep records of such correspondence. | · Our legitimate business interests.
· Default consent by virtue of visiting our website or submitting information. |
| Recruitment Data: Where you register your interest in a current or potential job or role with us, or otherwise provide us with information in relation to a job or role (either directly, indirectly or through an agent who you have instructed for this purpose) we will process your data so that we can access your suitability for the job or role with us. The data we will retain will include your name, your contact details and your curriculum vitae (CV). | We will process this information so that we can access your suitability for any current or potential job or roles with us and so that we can contact you about any such opportunities. The reason we are processing this data is to ensure the proper administration of our business. You have also consented to us using your data for these purposes where you have applied for a vacancy or role with us. | · Our legitimate business interests.
· Default consent by virtue of visiting our website or submitting information. |
| Notification Data: Where you have purchased services from us, or where you subscribe to receive our email notifications and/or newsletters, we will process your data so that we can send such email notifications and/or newsletters to you. | We will only process such personal information where you have purchased services from us, or you have consented to us doing so. | · Our legitimate business interests.
· Default consent by virtue of visiting our website or submitting information. |
| Regulatory Data: We may process your data if we need to do so to comply with our legal and/or regulatory obligations, and/or so that we can protect the vital interests of you or another natural person. | The reason we will process such data is to protect the vital interests of you or another natural person, or to comply with our legal and/or regulatory obligations. | · Our legitimate business interests.
· Complying with our legal or regulatory obligations. |
1.2 Information we collect from other sources.
| What personal data might we collect from other sources? | Why we process such personal data? | The legal basis for processing this personal data? |
| Transaction Data: When a client instructs us to provide goods / services, the client will need to provide certain information to us so that we can supply those goods / services. The personal information which may be communicated to us in the course of supplying services to our clients may include a data subject’s name, contact details, payment card details and other personal information relevant to a transaction. | We will process that data to perform our contract with you and/or our client and to fulfil the transaction. We also need to comply with our regulatory obligations when administering our business. . | · Our legitimate business interests.
· Fulfilment of our contract with you.
|
| Technical Data: Technical information relating to your use of our websites, including (1) the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform. We may obtain this data through our analytics tracking system; and (2) information about your visit to our website(s), including the full Uniform Resource Locators (URL), clickstream to, through and from our website(s) (including date and time), products and services you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page. | We process this data so we can monitor and analyse how our websites are used so we can improve our websites and our services. This helps us to administer our business and improve the services we offer. | · Our legitimate business interests.
· Default consent by virtue of visiting our website or submitting information. |
| Third Party Data: This is information we receive about you if you use any of the websites we operate or the services we provide. We are working closely with third parties (including, for example, consultants, business partners, other solicitors and professionals, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies). We may receive personal data about you from these organisations. Those organisations will have their own privacy policies detailing how they process personal data. | We process this data so that we can properly administer our business. | · Our legitimate interests. |
2. Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, please refer to our cookie policy.
3. When will we disclose your personal data to others?
3.1 We may need to share your personal information with certain selected third parties including:
(a) consultants who are engaged by us to deliver services directly to our clients. We engage these people, and they need to process personal data, on our behalf, in order to perform any contract that we have with you and also to ensure the proper administration of our business;
(b) our business partners, suppliers and subcontractors for the purpose of performing any contract we have with you or them; and
(c) analytics and search engine providers that assist us in the improvement and optimisation of our website.
3.2 We will also disclose your personal information to third parties in the following circumstances:
(a) If we sell or buy any business or assets, in which case we may need to disclose certain personal data to the prospective seller or buyer of such business or assets;
(b) If all or most of our assets are acquired by a third party, in which case personal data held by us about our clients will be one of the transferred assets; and
(c) If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce any legal agreement we have with you; or to protect our rights or property, or the safety of us, our clients, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
4. Where do we store your personal data?
Whilst our headquarters are in the United Arab Emirates, your information may be transferred out of this jurisdiction or region. In circumstances where it is necessary for us to transfer your personal outside of this jurisdiction or region, we will take steps to protect your information in line with locally applicable data protection requirements.
Unfortunately, the transmission of information via the internet is not always secure. Although we will do our best to protect your personal data, and we will maintain appropriate technical and organisation measures to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
5. Storage and deletion of personal data
5.1 Any personal data that we process will be deleted from our systems once it is no longer needed.;
5.2 We will determine the period for which we need to retain your data, acting reasonably, and taking into consideration a number of factors such as your relationship with us, your engagement with us, and the fulfilment of contracts we have with you; and
5.3 We may be obliged to retain your personal data for an extended period of time, under circumstances that include (but are not limited to) compliance with legal and regulatory obligations, (potential) disputes, guidelines issued by relevant data protection authorities and protecting the vital interests of another natural person.
6. Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
7. Your rights
7.1 Under data protection laws you have the following fundamental rights:
(a) The right to access the personal data we hold about you;
(b) The right to have your personal data corrected if there are errors or inaccuracies in it, or your personal data is incomplete;
(c) The right to restrict the processing we carry out in relation to your personal data;
(d) The right to object to the processing we carry out in relation to your personal data;
(e) The right to have the personal data we hold about you provided to you in a useable format;
(f) The right to complain to a supervisory authority about how and/or why we are processing your personal data; and
(g) The right to tell us you no longer consent to us processing your personal data. In practice you will usually agree in advance to us using your personal data for marketing purposes and if you no longer wish us to use your personal data for marketing purposes, you can opt out of receiving such marketing messages at any time. You can do this either by unsubscribing from the marketing messages we send you, or notifying us in writing at help@kiklabb.com.
7.2 You can request us to provide you with access to and/or to correct details of any personal data we hold about you. You do not have to pay us a fee to access or correct your personal data unless we believe such a request is unfounded, repetitive or excessive. In this case we may charge you a reasonable fee to access or correct your personal data or we may decide not to comply with your request. We will notify you if this is the case. We will require you to provide appropriate evidence of your identity before we respond to such requests. Typically, this identification evidence will be a photocopy of your passport or photo driving licence, which a lawyer or bank has certified as being a true copy of the original and a copy of a recent utility bill detailing your current address. Please contact us at help@kiklabb.com for such requests.
7.3 Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
8. Changes to our privacy policy
Any changes we make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.
9. Information about us
This privacy policy relates to KIKLABB PROJECT MANAGEMENT & FACILITY MANAGEMENT SERVICES L.L.C., a limited liability company registered in Dubai, United Arab Emirates with professional license number 832222. Our registered office is at Queen Elizabeth 2,
Quarterdeck, Mina Rashid, P.O. Box 6769, Dubai, United Arab Emirates and we operate the website www.kiklabb.com.
You can contact us by email at help@kiklabb.com.